Is it feasible to arrange delivery of my parcel to a designated parcel shop?
You can opt for parcel shop delivery only if the carrier provides this option in their pre-delivery information to you.
Additionally, your carrier may leave your parcel at a parcel shop if you're unavailable at home, but this determination can't be made beforehand.
Is express delivery available?
You can find the estimated fastest delivery time on our product pages before placing your order with Giant Lobelia.
Is there a delivery charge?
No, we provide free delivery of your items to your home address at Giant Lobelia. This service is complimentary!
Is it possible to arrange the delivery schedule?
The carrier will handle the scheduling of your delivery. In some cases, carriers may allow you to select your preferred delivery time when they send you the pre-delivery information.
Which carrier will be responsible for delivering my order?
We collaborate with various carriers to handle our shipments. The selection of the carrier for your order is determined by several factors, including:
• The nature of the product
• The size and weight of the product
• The final destination of the delivery.
Your package may be delivered by one of the following carriers: GLS, Yodel, DPD, or Evri (formerly known as Hermes).
For pallet shipments, your order could be handled by Kuehne+Nagel or Rabelink.
Do you provide shipping to islands or remote regions within the country?
We offer shipping to certain islands or remote areas within a country; however, this service is unavailable for all locations.
Please be aware that we do not deliver to the following destinations: Guernsey, Outer Hebrides, Isle of Man, Jersey, Kirkwall, Shetland Islands, and the Scottish Highlands.
Kindly note that shipping to the places mentioned above is not an option, and additional payment for delivery to these areas is not supported.